Conference delegate services is one of the most critical components in the management of your next event. Conference Management Solutions will ensure that each and every conference delegate, potential conference delegate or stakeholder is nurtured and offered the very high level of customer interaction. From our dedicated secretariat we will manage all aspects of communication to ensure the delegate experience at your event is totally customer focussed. We will develop and tailor make on-line registration services specific to your event. Ensuring that on-line facilities user friendly and limit errors. Offering delegate choices delegates can register and pay on-line in our secure e-commerce environment or elect to pay later, by EFT or cheque.
CMS will also manage the marketing, communications, conference publications, pre and post conference tours and relevant conference insurances to protect you and your attendees.
Our friendly staff will be on-site to welcome each conference delegate personally. And we are available throughout the course of the event to assist and help you and your delegates enjoy their experience.
Delegate and Registration Management
Delegate Registration
Simple and effective on-line registration facilities with on-line secure payments systems. All aspects of registration management; sessions and tours, maximum and minimum numbers, effective and regular delegate communication.
Event Secretariat
CMS will operate a secretariat for your event from appointment until the final wrap up. Equipped with all necessary equipment and operated by friendly staff. A personalised telephone number can also be arranged at reasonable rates.
On-site Help Desk
Our staff will welcome delegates, speakers and sponsors to the event. Efficient, friendly delivery of name-tags, programs, conference materials and satchels. We will assist with suggestions for local tours and attractions.
Accommodation
Offering an integrated, simple accommodation booking and registration process CMS will source and manage accommodation styles to suit all budgets. We negotiate rates, secure and manage multi-venue room blocks.
Travel
Travel and visa assistance for speakers and delegates. Airport meet and greet for your delegates or VIP’s. Airport transfers by limousine or coach. Ground transfers to off-site venues or morning conference pick up and evening drop off.
Pre & Post Tours
We will develop a tours program to encompass local attractions to allow delegates make the most of the conference location. For partners specific touring options can be arranged to keep them entertained during the course of the event.
Print & Design
We provide cost effective artwork and design in-house. Discuss the theme and arrange logo for your event. We ensure all print materials, from the first announcement, registration brochure to the on-site handbook follow the same branding.
WWW & Social Media
A website and social media are integral in the communication strategy for your event. CMS will arrange domain names, web hosting, website set up; content and imagery. Integrated social media including facebook twitter feeds.
Communications
Regular, effective communication is critical to the success of your event. We will manage concise and regular communications using our event management system across several platforms; email, SMS, mobile app or hard copy.